It would be impossible to share all the wonderful stories which are close to my heart – there’s just so many! I absolutely love meeting new customers and their relatives and take great pleasure in seeing how enriched their lives become from the support we give them. I thoroughly enjoy supporting customers with dementia and finding ways and techniques to help them manage their condition to remain as independent as possible in their own home. Having worked in the NHS for almost 22 years, in both a Management and Practitioner role, I decided to move to the Social Care sector. This was nearly 6 years ago, and the best decision I ever made. Most recently I worked for a large corporate organisation who I did not feel shared my values, so I decided it was the right time to move onto a new challenge. I hold a Level 5 Leadership in Health and Social Care qualification along with several other related qualifications and certificates. I am currently working towards my level 7 Leadership and Management.
When I first met the Care at Home directors, I immediately felt that commitment to their customers and families – I knew I could see myself working for them. I am very proud of my carers and all the managers all have the same values as me and the wider company. Everyone strives for good quality, person centred care which exceeds our customers’ needs and expectations.
I have worked in care for most of the past 20 years in a number of different settings. Initially working with children in a residential care home, I leant many valuable skills and started to build my knowledge and understanding of what good quality care looked like.
I strongly believe that it is a privilege to provide care and support to people and assist them in their daily lives to retain their independence.
Registered Manager for Care At Home Group. Cheshire East area.
Wilmslow, Macclesfield, Congleton.
We cover all areas in Cheshire East. Even Rural hard to reach areas. I have a passion to care; I also have a passion for person-centred care. I feel this is upmost in delivering an excellent service.
I love to meet new customers and work alongside multi professionals to achieve independence at home. Well, Home is Where the Heart is.
I have worked in different care sectors for 25 years. I have a multitude of different experiences. I have worked hard to gain my level 5 in Health and social care. I strive to gain more knowledge and qualification’s I am working towards level 7 in leadership and management.
My ethos is to enable people to say in their own homes. With dedicated person-centred care. Alongside values of listening and understanding. Focusing on our local community to keep people healthy well and safe at home. Yes, home is where the heart is.
I have 14 years background in domiciliary care, and I am passionate about care work, I have worked in various positions from care worker through to manager so I understand the how complex the role of a care worker can be.
I love my job! I want to make a difference to someone’s life, for me its about making sure our most vulnerable are being well cared for, our elderly and vulnerable have given so much to our country and society that they deserve to be comfortable, happy and secure and I want to be the person that helps to achieve that.
For me quality is everything, our elderly deserves the best care possible and we owe it to them to deliver, We don’t always get it right and we do make mistakes but we are only human, we have to learn from what we don’t do well in order to get it right and move forward, so we are always looking at ways to improve.
Quality is happiness, if we have happy staff, we will get quality care. Which in turn makes happy service users and that is what makes my heart warm and my fire glow.
I joined Care at Home Group because they hold the same values as me, their ethos is about having a happy workforce and happy customers.
I am excited for my future here with Care at Home and I am happy to be part of a great team.