It would be impossible to share all the wonderful stories which are close to my heart – there’s just so many! I absolutely love meeting new customers and their relatives and take great pleasure in seeing how enriched their lives become from the support we give them. I thoroughly enjoy supporting customers with dementia and finding ways and techniques to help them manage their condition to remain as independent as possible in their own home. Having worked in the NHS for almost 22 years, in both a Management and Practitioner role, I decided to move to the Social Care sector. This was nearly 6 years ago, and the best decision I ever made. Most recently I worked for a large corporate organisation who I did not feel shared my values, so I decided it was the right time to move onto a new challenge. I hold a Level 5 Leadership in Health and Social Care qualification along with several other related qualifications and certificates. I am currently working towards my level 7 Leadership and Management.
When I first met the Care at Home directors, I immediately felt that commitment to their customers and families – I knew I could see myself working for them. I am very proud of my carers and all the managers all have the same values as me and the wider company. Everyone strives for good quality, person centred care which exceeds our customers’ needs and expectations.