I have worked in the care sector for many years, starting my career at just 16 as a carer in a Nursing Home. Over the years I have worked in the public and private sectors and in 2008 moved into Learning and Development and worked with the Local Authority for around 10 years in that capacity.
I have a passion for ensuring the people we support, our clients, are treated with dignity and compassion and through my role I am able to embed this ethos with our staff from the moment they join and throughout their career with CARE AT HOME GROUP.
I love spending time with MY 4 children and husband when I am not at work.
I have primarily worked in the care sector with a demonstrated history of working in high volume recruitment, employee engagement and supporting the business strategy.
Although I work in a HR role, I still feel that I can make a difference to the lives of our service users. This can include sourcing and recruiting the right care assistants to support our service users, to ensuring that our employees feel supported to be able to deliver the best care they can.
I enjoy travelling, music, keeping active at the gym and spending time with my family.
I gained my Registered Managers Award, Level 5 Diploma in Leadership for Health and Social Care in 2010.
On a more personal level, I have first-hand experience of care as I was a carer for both my mother and father who each suffered poor health, so this has stood me in good stead with regards to empathy and understanding the needs of the person requiring support and the demands of caring.
I am responsible for managing the daily activity in the office, as well as being the welcoming face that greets you on arrival. I am responsible for producing our monthly staff newsletter and our quarterly Client update as well as all of our employee and client surveys. I am also the lead for our community engagements, which include client events, social events and charity work.
Prior to joining, I lived in New Zealand with the Hobbits before coming back home to the UK. I love to travel and enjoy spending time with friends when I’m not working.
It would be impossible to share all the wonderful stories which are close to my heart – there’s just so many! I absolutely love meeting new customers and their relatives and take great pleasure in seeing how enriched their lives become from the support we give them. I thoroughly enjoy supporting customers with dementia and finding ways and techniques to help them manage their condition to remain as independent as possible in their own home. Having worked in the NHS for almost 22 years, in both a Management and Practitioner role, I decided to move to the Social Care sector. This was nearly 6 years ago, and the best decision I ever made. Most recently I worked for a large corporate organisation who I did not feel shared my values, so I decided it was the right time to move onto a new challenge. I hold a Level 5 Leadership in Health and Social Care qualification along with several other related qualifications and certificates. I am currently working towards my level 7 Leadership and Management.
When I first met the Care at Home directors, I immediately felt that commitment to their customers and families – I knew I could see myself working for them. I am very proud of my carers and all the managers all have the same values as me and the wider company. Everyone strives for good quality, person centred care which exceeds our customers’ needs and expectations.